Advance & Bank Payment Policy

At Élovris, we value transparency and security in every transaction. To ensure a smooth payment and delivery process, customers opting for Advance Payment or Bank Transfer are requested to follow the policy outlined below.

1. Payment Method

• Customers who select Advance Payment or Bank Transfer at checkout must complete their payment using the official Élovris bank details provided in the Bank Payment Method section at checkout or through our customer service team.

• All payments must be made only to the verified Élovris account details provided by our team. We do not accept payments through any unverified or third-party accounts.

2. Payment Confirmation Process

• After making the payment, the customer is required to share the payment screenshot/receipt with us for verification.

• The screenshot must clearly include:

  • Customer’s full name (matching the order name)

  • Transaction ID or reference number

  • Transferred amount

  • Order number

• The screenshot can be sent via email (elovrisofficial@gmail.com) or through our official WhatsApp (if applicable).

3. Order Processing

• Once the payment is verified by our team, your order will be processed within 1–2 business days and dispatched within our standard delivery timeframe (3–5 business days).

• Orders will not be dispatched until the advance or full payment has been successfully received and verified.

4. Refunds & Verification

• If any payment is made mistakenly or the product becomes unavailable, the full amount will be refunded to the same account used for payment.

• Refunds are processed within 3–5 business days after verification.

5. Security Assurance

At Élovris, your trust and satisfaction are our top priorities. We verify every transaction manually to ensure that your payment and order are handled securely, efficiently, and transparently.